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The Sales Managers Index: Global Services

Released: January 17, 2017

Global Service Sector Sales Hit 12 Month High
  • Business confidence remains stable in January
  • Prices charged continue to grow steadily for consumer goods and services
  • Staffing Index suggests very low levels of new jobs growth

The Global Services industry continued to grow at a modest pace in January. The Headline Sales Managers’ Index was 54.4 - down by 0.2 on the January level. The Headline Sales Managers’ Index (SMI) is a composite indicator designed to provide the most up-to-date assessment of business activity. Business confidence remained strong in January signalling that sales managers expect business conditions to remain favourable in the coming few months. Sales of consumer goods and services are now at the highest level for 12 months with a Sales Growth Index reading of 57.5 in January. Price rises for services remain low but with steady levels of growth evident. Overall the Global Services sector has continued as the main driver of global growth at the start of 2017.



Headline Sales Managers' Index



Sales Growth Index




Sales Managers' Indexes Trends


  Direction Speed
SMI Growing Solidly
Business Confidence Growing Very strong
Market Growth Growing Solidly
Sales Output Growing Very strongly
Prices Charged Growing Slowly
Staffing Levels Growing Very slowly




Prices Charged Index





About Global Services SMI Data



The Sales Managers' Index provide the earliest  monthly data on the speed and direction of Global Services economic activity.

Key advantages of the Global Services SMI:
  • The SMI provides the first indication each month of the speed and direction of economic growth in the Global Services sector .
  • The SMI provides the most complete indication of growth, covering all private sector activity.
  • The SMI is based on a key occupational group - uniquely able to sense changes in business activity levels.
  • The SMI is composite index of business confidence, market growth, sales, prices charged and staffing levels.
  • The SMI is a diffusion index, any index value above 50 indicates growth and below 50 indicates contraction.

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